How We Ship
At Dainty's Pods, we take great care to ensure your isopods arrive safe, healthy, and happy. All live orders are packed with care using specialist packaging designed to keep your pods comfortable throughout their journey.
Processing Times
Orders are processed on weekdays only (Monday–Friday). We do not dispatch on weekends or bank holidays. Please allow 1 business day for your order to be prepared before dispatch.
Delivery Options & Timeframes
We currently ship within the United Kingdom. Estimated delivery times after dispatch:
- Standard Shipping — 1 business day
Delivery times are estimates and may vary during busy periods or due to carrier delays.
Shipping Costs
We charge a flat rate of £3.50 for shipping. Orders over £35 qualify for free shipping automatically at checkout.
Live Animal Packaging
Your isopods are packed in breathable, insulated packaging to ensure they travel safely. In extreme weather conditions (very hot or very cold), we may delay dispatch to protect the welfare of your pods. We'll always let you know if this affects your order.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your tracking information so you can follow your parcel's journey.
Issues with Your Order
If your order arrives damaged or your isopods have not survived transit, please contact us within 12 hours of delivery with photos so we can resolve this for you as quickly as possible. All live isopod orders are covered by our Live Arrival Guarantee — please read this before making a claim.
Get in Touch
Have a question about your shipment? Feel free to reach out to us — we're always happy to help!